Terms and Conditions

Customer Visits

Customer visits are welcome but are strictly by appointment only.

Delivery / Collection

Collection of kits is available Monday - Thursday from 10:30 - 16:30

Please note Campervan Furniture Ltd only delivers items to mainland UK. For outside mainland UK, you will need to arrange your own collection.

Delivery will either be by pallet or delivered by Campervan Furniture Ltd Staff. Campervan Furniture Ltd staff cannot assist in further transportation of goods through the property or into buildings (sheds or garages) due to increased risk of personal injury or damage to property. The customer/recipient of the delivery is responsible for any additional lifting, so you may need two people for heavier objects.

Please be aware that materials purchased from Campervan Furniture Ltd can be heavy, and bulky with potentially sharp edges. Please ensure you have assessed the weight and have the correct means to move materials if needed after delivery safely.

If any item is out of stock we will contact you to advise you on the expected date of dispatch and get it to you as soon as possible.

For all deliveries by couriers, a signature is required upon receipt of your goods. It is your responsibility to inspect the goods upon delivery before signing for them. If goods seem to be damaged please refuse delivery and contact us as soon as possible so we can try and get it sorted out.

Damage Or Shortage

If you find that goods are damaged on opening the parcel, you must inform us within 48 hours of the delivery. We will endeavour to resolve the matter quickly, (it may require you to return the items to us at your own cost).

Any shortage on delivery must be reported to us within 48 hours.

Statutory Rights

These notes do not affect your statutory rights as a customer.